"As a US based billing company, we tried adding an offshore model but failed.
After hearing of Transwise’s unique model where their US staff manages the offshore team and coordinates with our onshore team,
we decided to give them a try. Two years later our profits are up, thanks to Transwise!"
- Dawn, Medical Billing Company
Human capital is often the largest expense that an office faces on a day to day basis. Managing the costs of human capital adds value to your partnership with Transwise. Our goal is to construct a workforce solution that is tailored to your company’s needs while maximizing your investment.
Some of the biggest concerns in a healthcare office are to lower costs, prioritizing patients, improving efficiency, access to trained employees, increasing patient retention and providing an positive healthcare experiences.
With a BPO model, offices can save money on employee taxes, health insurance, worker’s comp, vacation times, and pay a flat for services provided through Transwise. Some areas where BPO employees can be considered:
Virtual office assistant
Live web chat
Through our services, clients can leave the employee search and training to Transwise and we can work to create proper standard operating procedures (SOP) to follow to create consistent and manageable processes.