TransWise- WiseVerify (WV) is a customizable solution that facilitates the insurance verification and authorization process quickly and efficiently so that office personnel can focus more time on treating and caring for their patients. WiseVerify’s professional staff of HIPAA-trained experts specializes in calling on insurance payers, on behalf of medical practices, to ensure proper reimbursement. WiseVerify specializes in the detailed verifications needed for higher level services where procedural information makes the difference between payment and denial.
WiseVerify is a scalable customized solution that can interface with any practice management system or EMR.
WiseVerify works with an oncology customer in which we make the telephone calls to gather the detailed insurance information required to ensure payment for this small medical oncology practice in Georgia. The practice manager calls the WiseVerify team with a concern as a specific chemotherapy drug that had been administered was being denied by the insurance carrier. With the assistance of WiseVerify we were able to request the audio recording of the call and the $18,000 reimbursement by the insurance company came within 14 days.